FAQ

What is a blow out? 
At Primp we start each blowout with a shampoo and scalp massage. Then we use a blow dryer and round brushes to create the hair style of your choice. It’s exactly the look you want every time.

How long does it take?
Roughly 45 mins. If you have really long or really thick hair it will take longer to execute the desire look. Please let us know in advance so we can adjust the allotted time

Can I bring my children?  
Primp is a place of peaceful pampering. Children under 12 must have an appointment in order to remain in the lounge.

How much are blowouts? 
Our blowouts start at $35

Can I come with wet hair? 
Yes.  The blow out price will be $30.

Do I have to wash my hair before an updo or braid? 
No. You can come in with unwashed hair and we will style it to perfection.

Can I return products?  
Customers are welcome to return new, unused products within 2 weeks of purchase. Used products cannot be returned.

What is your cancellation policy on appointments?
Appointments must be canceled 24 hours in advance. If appointments are canceled within 24 hours, there is a $10 fee. If an appointment is rescheduled rather than canceled, there is no fee.

What is your late policy on appointments?
We allow a 10-minute grace period for appointments. If you show up more than 10 minutes late for your appointment, we can offer you a dry express style (no wash), or we can reschedule you for a blowout at another date and time.